Eco Pack Food (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, products, and services. By using our services, you consent to the practices outlined in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and postal address.
- Transaction Data: Payment details and purchase history.
- Technical Data: IP address, browser type, and usage data collected through cookies.
- Communication Data: Information provided when contacting customer support.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil orders.
- Improve our products and services.
- Communicate with customers regarding orders, promotions, and updates.
- Comply with legal obligations and prevent fraud.
3. Sharing Your Information
We do not sell or rent your personal information. We may share data with:
- Payment processors to facilitate transactions.
- Service providers assisting in business operations.
- Legal authorities when required by law.
4. Data Security
We take appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.
5. Your Rights
You have the right to:
- Request access to your personal data.
- Request correction or deletion of your data.
- Opt-out of marketing communications.
To exercise these rights, contact us at info@ecopackfood.co.uk
6. Changes to This Policy
We may update this policy periodically. Any changes will be posted on our website.